Fraud Warning

Our company treats all information and suspicions related to fraudulent activity with the utmost seriousness. From time to time, we identify companies using our name, or names deliberately similar to ours, without our authorisation. This can create confusion and spread inaccurate information about our company and the services we provide.

Why we publish this notice

Bad actors sometimes copy a legitimate brand's name, logo or website design to gain a false sense of trust with potential victims. We publish this notice so that anyone who encounters a suspicious company using the Polar Zinsmere name knows how to verify legitimacy and where to report what they've found.

Cloned companies

If you suspect you are dealing with a clone company using our brand, name or logo, we recommend that you do not share any personal information with them, and that you notify us immediately by email at [email protected]. Include any details you have: the website address, contact details used, and any correspondence you received.

We work continuously to identify clone companies, but we stress that some may remain unidentified for a period of time. Clients should always verify the legitimacy of any company they interact with online before sharing personal information or entering into any business relationship. Our only official website is https://polarzinsmere.org, and our only official support address is [email protected].

We are aware of cases where our name and identity have been used for fraudulent purposes beyond our knowledge or control. While we deeply regret any financial losses suffered by people affected by such schemes, our company is not responsible for fraudulent transactions carried out in our name by unaffiliated third parties.

How to check if you're speaking with the real Polar Zinsmere

• Check the domain in your browser matches https://polarzinsmere.org exactly, with no extra words, hyphens, or unusual endings.
• Official emails come only from an address ending in our verified domain, never from a free webmail address.
• We will never ask you to send funds directly to a personal bank account or wallet outside the platform's own deposit flow.
• We will never ask for your password, full 2FA code, or a one-time login code over the phone or by email.

Report suspected fraud

If you believe you've encountered a company impersonating Polar Zinsmere, or suspect fraudulent activity connected to our brand, contact us immediately at [email protected].